Typically, it takes 5-7 business days to receive your order while in stock. Pre-orders need about a month. We’re doing our best to deliver it promptly for you.

If the product you’re looking for is currently unavailable, don’t worry! For fireplaces, we can accommodate special orders to meet your needs. For cladding stones, due to the large quantities often required (measured in m²), availability might be limited. However, feel free to contact us—there’s a chance we have an order coming in soon, and we may be able to include your request. Let us help you find the perfect solution!

You have 30 days from receiving your item to request a return, provided it is unused, with tags, in its original packaging, and accompanied by proof of purchase.

Yes, we offer professional installation services at an additional cost. The price is determined after evaluating your space, as each project has unique needs.

For fireplaces, we assess ventilation, chimney requirements, and any structural modifications.
For cladding stones, the cost depends on the surface area (m²), the type of surface, and project complexity.

Contact us to schedule an evaluation and receive a detailed quote!